Jan 25, 2026, 06:21 PM
(Jan 24, 2026, 05:23 PM)thelastwhitehat Wrote:
Description:
On January 9, 2026, the American investment platform, Betterment (betterment.com) suffered a data breach caused by the ShinyHunters group, resulting in the compromise of over 20 million records. During negotiations, Betterment rejected multiple offers, some as low as $0.95 per active customer record. After Betterment refused to pay the ransom, the group released the stolen data on January 23, 2026. The dataset contains the original user data that was stolen and is 4.5 GB in size when decompressed (~1.6 GB compressed). It includes around 1,435,141 unique email addresses and an estimated total of ~39,441,220 records across 1,114 files and 221 folders. The compromised data includes full names, usernames, email addresses, phone numbers, physical addresses, partial payment information, customer investments and balances, KYC information, Zendesk support tickets, HubSpot CRM dumps, and much more.
Password:
;Dr=___sh0uld_h4v3_p4id_7h3_r4ns0m___3E<c
Samples:
Spoiler Spoiler
==> hubspot-crm-exports-contacts-0-2026-01-09.csv <==
"Record ID","First Name","Last Name","Email","Phone Number","Contact owner","Last Activity Date","Lead Status","Marketing contact status","Create Date","Date of birth","Deposit Amount ","Message","Mobile Phone Number","Postal Code","IP City","IP Country","EIN","EIN for Plan Sponsor","Phone 2","Personal Information / Bio","Additional email addresses"
"191672116582","Robert","Foppiani","robert.foppiani@time.com","(212) 522-9732","Kyle Mahon","","","Non-marketing contact","2026-01-09 13:39","","","","","","","","","","","",""
"191678597539","Ryan","Buell","ryan@sayvasolutions.com","(858) 242-5677","Kyle Mahon","","","Non-marketing contact","2026-01-09 13:39","","","","","","","","","","","",""
"191681694807","Joseph","Sortet","dsortet88@Gmail.com","","Jack Groom","","","Non-marketing contact","2026-01-09 13:36","","","","","","","","","","","",""
"191674875990","Pamela","Osborne","posborne@roofdepot.com","(470) 550-1598","Kyle Mahon","","","Non-marketing contact","2026-01-09 13:31","","","","","","","","","","","",""
"191671960660","Micheal","West","mwest@hirevelocity.com","(813) 280-1215","Kyle Mahon","","","Non-marketing contact","2026-01-09 13:31","","","","","","","","","","","",""
"191682003980","Malora","Andrade","mandrade@viventium.com","(718) 522-2000","Kyle Mahon","","","Non-marketing contact","2026-01-09 13:22","","","Founded in 1991, Viventium Software Inc. is a SaaS-based human capital management solution that provides a remarkable user experience and award- winning software. Viventium provides flexible software and expert guidance so clients can be sure their payroll is done right. Viventium is headquartered in Brooklyn, New York.","","","","","","","","",""
"191699646120","Chantelle","Herbert","chantelle.herbert@yahoo.com","","","","","Marketing contact","2026-01-09 13:17","","","","","","west palm beach","united states","","","","",""
"191679214962","Johnny","Arvin","johnarvin1940@Gmail.com","","","","","Non-marketing contact","2026-01-09 13:16","","","","","","","","","","","",""
"191682466946","Nick","Ralston","nick@bluestarinnovationpartners.com","","","","","Non-marketing contact","2026-01-09 13:13","","","","","","","","","","","",""
==> tickets.csv <==
id;submitter_id;assignee_id;requester_id;problem_id;organization_id;brand_id;group_id;ticket_form_id;external_id;subject;created_at;updated_at;due_at;assigned_at;initially_assigned_at;requester_updated_at;solved_at;assignee_stations;group_stations;reopens;replies;first_reply_time_in_minutes;first_reply_time_in_minutes_within_business_hours;first_resolution_time_in_minutes;first_resolution_time_in_minutes_within_business_hours;full_resolution_time_in_minutes;full_resolution_time_in_minutes_within_business_hours;agent_wait_time_in_minutes;agent_wait_time_in_minutes_within_business_hours;requester_wait_time_in_minutes;requester_wait_time_in_minutes_within_business_hours;on_hold_time_in_minutes;on_hold_time_in_minutes_within_business_hours;satisfaction_score;satisfaction_comment;satisfaction_reason;inbound_sharing_agreement;outbound_sharing_agreement;channel;type;status;priority;brand;group;form;custom_status_id;first_reply_time_in_seconds;recipient
3378640;12979106563867;12979106563867;1900666318924;;;7114568;5931837712283;614667;;Call with Michael Gormley;2024-12-19 23:46:44;2025-01-09 00:01:07;;2024-12-19 23:46:44;2024-12-19 23:46:44;2024-12-19 23:46:44;2024-12-19 23:58:19;1;2;0;0;;;12;0;12;0;0;0;12;0;0;0;Offered;;;;;Voice;"";Closed;Normal;Betterment;CX Support (T) ;Betterment;4721149;;support@betterment.com
3378637;31926661731995;380566115051;31926661731995;;;3465806;23554881517723;23555901211163;;Confirm your account details to get started;2024-12-19 23:44:09;2025-01-09 00:01:08;;2024-12-19 23:44:09;2024-12-19 23:44:09;2024-12-19 23:44:09;2024-12-19 23:44:09;1;1;0;0;;;0;0;0;0;0;0;0;0;0;0;Unoffered;;;;;Email;"";Closed;"";Betterment Advisor Solutions;BAS Transitions;BAS Transitions;4721149;;transitions@bettermentadvisorsolutions.com
3378636;30550059708315;30550059708315;391764780332;;;7114568;5931837712283;614667;;Betterment Follow-up;2024-12-19 23:42:36;2025-01-09 00:01:08;;2024-12-19 23:42:36;2024-12-19 23:42:36;2024-12-19 23:42:36;2024-12-19 23:52:15;1;2;0;0;;;10;0;10;0;0;0;10;0;0;0;Offered;;;;;Voice;"";Closed;Normal;Betterment;CX Support (T) ;Betterment;4721149;;support@betterment.com
3378625;30571054126875;30571054126875;396149357732;;;7114568;5931837712283;614667;;Follow up with Betterment;2024-12-19 23:30:09;2025-01-09 00:01:09;;2024-12-19 23:30:09;2024-12-19 23:30:09;2024-12-19 23:30:09;2024-12-19 23:40:55;1;2;0;0;;;11;0;11;0;0;0;11;0;0;0;Offered;;;;;Voice;"";Closed;Normal;Betterment;CX Support (T) ;Betterment;4721149;;support@betterment.com
3378628;18912036540827;18912036540827;32066731335835;;;7114568;5931837712283;614667;;Betterment Follow-Up;2024-12-19 23:34:30;2025-01-09 00:01:09;;2024-12-19 23:34:30;2024-12-19 23:34:30;2024-12-19 23:34:30;2024-12-19 23:40:22;1;2;0;0;;;6;0;6;0;0;0;6;0;0;0;Offered;;;;;Voice;"";Closed;Normal;Betterment;CX Support (T) ;Betterment;4721149;;support@betterment.com
3378619;28150012739483;12979106563867;5055156983579;;;7114568;5931837712283;614667;;Follow-up from Betterment ;2024-12-19 23:18:03;2025-01-09 00:01:10;;2024-12-19 23:25:55;2024-12-19 23:18:03;2024-12-19 23:18:03;2024-12-19 23:32:21;2;4;0;0;;;14;0;14;0;0;0;14;0;0;0;Offered;;;;;Voice;"";Closed;Normal;Betterment;CX Support (T) ;Betterment;4721149;;support@betterment.com
3378624;12979197357723;12979197357723;32066502585755;;;7114568;5931837712283;614667;;Call with Caller +1 (954) 668-8178;2024-12-19 23:29:26;2025-01-09 00:01:10;;2024-12-19 23:29:26;2024-12-19 23:29:26;2024-12-19 23:29:26;2024-12-19 23:35:34;1;2;0;0;;;6;0;6;0;0;0;6;0;0;0;Offered;;;;;Voice;"";Closed;Normal;Betterment;CX Support (T) ;Betterment;4721149;;support@betterment.com
3378611;21178761039387;21178761039387;6870194166;;;7114568;5931837712283;614667;;Call with Andre M Hartman;2024-12-19 23:11:54;2025-01-09 00:01:11;;2024-12-19 23:11:54;2024-12-19 23:11:54;2024-12-19 23:11:54;2024-12-19 23:24:26;1;2;0;0;;;13;0;13;0;0;0;13;0;0;0;Offered;;;;;Voice;"";Closed;Normal;Betterment;CX Support (T) ;Betterment;4721149;;support@betterment.com
3378617;412548370032;412548370032;22975443482651;;;3465826;21576020869915;360000278452;;Dialpad call with Meekialle Mcgee, Outbound / 9 min;2024-12-19 23:16:51;2025-01-09 00:01:11;;2024-12-19 23:16:51;2024-12-19 23:16:51;2024-12-19 23:16:51;2024-12-19 23:28:45;1;1;0;0;;;12;0;12;0;0;0;12;0;0;0;Offered;;;;;Api;"";Closed;Normal;Betterment at Work;BX Plan Support - T2;Betterment at Work;4721149;;plansupport@betterment.com
==> query_result_2026-01-09T13_59_36.598501212-05_00.csv <==
Broker Dealer Sub Account ID,Transaction Effective Date,Deposits Amount,Withdrawals Amount,Adjustments Amount,Transfers In Amount,Transfers Out Amount,Ach Returns Amount,Levy Amount,Last Modified Datetime,Fee Amount,Transaction Summary Calculated At
"4,601,862","Dec 2, 2022",50,0,0,0,0,0,0,"Dec 19, 2022, 9:06 PM",0,"Dec 3, 2022, 12:31 AM"
"4,604,360","Dec 2, 2022",50,0,0,0,0,0,0,"Dec 19, 2022, 9:06 PM",0,"Dec 3, 2022, 12:31 AM"
"4,662,145","Dec 6, 2022",50,0,0,0,0,0,0,"Dec 19, 2022, 9:06 PM",0,"Dec 7, 2022, 12:56 AM"
"4,664,085","Dec 7, 2022",0,0,0,0,-9.72,0,0,"Dec 19, 2022, 9:06 PM",0,"Dec 8, 2022, 12:30 AM"
"4,665,222","Dec 7, 2022",111,0,0,0,0,0,0,"Dec 19, 2022, 9:06 PM",0,"Dec 8, 2022, 12:30 AM"
"4,612,568","Dec 8, 2022",50,0,0,0,0,0,0,"Dec 19, 2022, 9:06 PM",0,"Dec 9, 2022, 12:30 AM"
"4,601,625","Dec 12, 2022",100,0,0,0,0,0,0,"Dec 19, 2022, 9:06 PM",0,"Dec 13, 2022, 12:31 AM"
"4,675,432","Dec 13, 2022",100,0,0,0,0,0,0,"Dec 19, 2022, 9:06 PM",0,"Dec 14, 2022, 12:30 AM"
"4,604,026","Dec 13, 2022",25,0,0,0,0,0,0,"Dec 19, 2022, 9:06 PM",0,"Dec 14, 2022, 12:30 AM"
==> manual_identity_review_rejections_2026-01-09T16_59_28.600329648-05_00.csv <==
id,rejected_at,investing_user_id,review_type,rejection_reason,requested_document_types,notes
019ba4a4-446e-7638-9e9c-467000287f66,2026-01-09T16:32:31.382913,3852708,prechecking,further_documentation_needed,"[""proof_of_address""]",
019ba47f-9f86-7997-af49-21932422db11,2026-01-09T16:08:35.500887,3892655,investing,further_documentation_needed,"[""proof_of_address""]",
019ba47d-18eb-7202-8c1a-88e6576f1369,2026-01-09T16:08:08.175361,3892652,investing,further_documentation_needed,"[""ssn""]",
019ba47a-1ed1-7ca2-9b62-6ac213c3b3e2,2026-01-09T16:07:17.677592,3891703,investing,further_documentation_needed,"[""proof_of_address""]",
019ba465-3634-7ca4-ac73-1f953668ed4c,2026-01-09T16:01:16.293925,2301591,investing,further_documentation_needed,"[""selfie_with_id""]",
019ba45e-b9a7-72fe-8657-3e8923e566f6,2026-01-09T16:00:48.773039,3892600,investing,further_documentation_needed,"[""id"" ""proof_of_address""]",
019ba43a-231c-7a29-bc82-7d9fa09029cf,2026-01-09T16:00:28.567517,3892501,investing,further_documentation_needed,"[""ssn"" ""proof_of_address""]",
019ba438-512f-78f9-98d0-0f814ca116eb,2026-01-09T15:59:59.125213,3769923,investing,further_documentation_needed,"[""proof_of_address""]",
019ba42f-24ef-761d-8995-bd94caa13822,2026-01-09T16:18:27.124293,3892533,prechecking,further_documentation_needed,"[""proof_of_address""]",
Downloads:
nice share,thanks
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